Purchase conditions

1. Introduction

The purpose of these General Conditions is to regulate the conditions of use and contracting of the website “https://www.salvadormunozjoyero.com", whose owner is Muñoz Joyero Salvador, con CIF 22399922S

2. Contents and information presented on the website

www.salvadormunozjoyero.com makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times outside the control of www.salvadormunozjoyero.com, it would be immediately corrected. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on said error, www.salvadormunozjoyero.com will notify the customer of said error and the customer will have the right to cancel their purchase at no cost on their part.

3. Make an order

Muñoz Jeweler Salvador puts at your disposal 2 modalities to place an order:

– Online on our website: www.salvadormunozjoyero.com through the "shopping cart".

– By phone to the customer service phone: on schedule 10:00 a 14:00 and of 17:00 a 20:00 from Monday to Friday.

4. Way to pay

www.salvadormunozjoyero.com offers you the following payment methods:

– Visa card, Visa electron, Mastercard / Maestro

When you enter your card details, you are not on the salvadormunozjoyero.com website but on the secure site of the bank. The data is transmitted in SSL encrypted form. For payment with Visa and Mastercard only Ces transactions will be accepted (Secure Electronic Commerce). After verifying that the card is attached to the CES system, the system will contact the bank that issued it so that the buyer authorizes the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise the order will be canceled.

– Wire transfer.

For payment by transfer you must indicate in the concept the order number, previously received in the order confirmation via e-mail. In addition, you will be asked to send us proof of payment by fax or email in order to validate the payment.

– PayPal.

For payment via PayPal, internationally known and very secure system for payment on the internet, you must previously have a customer account. Any data necessary to carry out the operation, It will be required by PayPal through its secure server, which guarantees that your data will be strictly protected and will maintain your privacy, not being able to be used in any case fraudulently.

– Counter symbols

Payment of the amount to the carrier once the merchandise is received. This form of payment is only available for shipments to Spain.

5. Prices

The sale prices indicated on the Portal are shown in euros. VAT is included in these prices, but not the shipping costs.

www.salvadormunozjoyero.com reserves the right to modify prices at any time. Nevertheless, undertakes to apply the current rates indicated on the Portal at the time of placing your order.

www.salvadormunozjoyero.com reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial or service conditions) anytime.

www.salvadormunozjoyero.com makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times outside the control of www.salvadormunozjoyero.com, it would be immediately corrected. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on said error, www.salvadormunozjoyero.com will notify the customer of said error and the customer will have the right to cancel their purchase at no cost on their part.

6. Availability

It should be noted that orders will be shipped within the available stock limits.
If one of the items ordered is not in stock, We promise to send you an email within 1 day (from the date you placed the order) to inform you of the period in which we can send you your(s) product(s).

7. Shipping method

www.salvadormunozjoyero.com sends its orders to clients through the MRW transport company, EXPRESS MAIL and UPS. The delivery time to the customer's home depends on the availability of the chosen product and the shipping area., however and as an indication, said term oscillates between 2 Y 10 days from the day after receipt of the order in our logistics office.

www.salvadormunozjoyero.com makes every effort to respect the aforementioned delivery times, but nevertheless, Salvador Muñoz is not responsible for the consequences due to a shipping delay or a loss of the package by the carrier.

In case you do not receive a package within the indicated period, an investigation will be carried out together with the carrier which could last several days (the approximate term is 15 business days). During this period, no reshipment or refund of the order can be made.

We advise you that when you receive your package, verify that everything is in accordance with your order and in perfect condition.. If you do not agree with the delivered items, sign and indicate by hand on the delivery note the anomalies you found upon receipt.

8. Guarantee

We offer you 2 years warranty on all items, which ensures a correct operation of the same. The warranty covers any manufacturing defect but is not applicable when the failure is caused by improper handling..

www.salvadormunozjoyero.com guarantees the protection and confidentiality of personal data, domiciliary, of payment and of any other type that our clients provide us in accordance with the provisions of the Organic Law 15/1999 of 13 December of Protection of Personal Data.

All material sold on our website benefits from:
-The legal guarantee of conformity.
-The legal guarantee of hidden defects.

The shipping costs of the items are borne by the customer. Nevertheless, if the legal guarantee of conformity is applicable to the returned items, all expenses derived from this return will be reimbursed to the customer.

The guarantees of the products marketed by www.salvadormunozjoyero.com do not cover:
-The improper or non-compliant use of the products.
-Damage caused by any cause external to the device.

9. Buyer's rights and return policy

www.salvadormunozjoyero.com guarantees its customers the possibility of canceling their order at any time and at no cost as long as the cancellation is communicated before the order has been made available to the carrier for shipment.

The client will have a period of 30 days from receipt of the order to terminate the contract and return the purchased product. The client will communicate to www.salvadormunozjoyero.com within the stipulated period and by any means admitted by law, your desire to exercise the right to terminate the contract. In these cases, www.salvadormunozjoyero.com will return the purchase money through bank transfer to the account indicated by the client.

The customer may return any item purchased on the website www.salvadormunozjoyero.com within a period of 30 days from receipt of package, as long as the products have not been used and retain their original packaging. sending expenses will be at client's charge.

In cases where the product has manufacturing defects, www.salvadormunozjoyero.com will bear the shipping costs.

If a product other than the one requested by the client was delivered by mistake by www.salvadormunozjoyero.com, the correct product will be delivered to you at no additional charge to the buyer.

For any incident related to the return of items from our store, you can contact our Customer Service department in the contact section of our website www.salvadormunozjoyero.com or by phone 968 29 11 54.

10. Obligations of the client

The client of www.salvadormunozjoyero.com undertakes at all times to provide accurate information about the data requested in the ordering forms. The client agrees to accept all the provisions and conditions contained in these General Contract Conditions, understanding that they include the best possible service will for the type of activity carried out by www.salvadormunozjoyero.com.

The client undertakes to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual merchandise delivery schedule. (Monday to Friday of 09:00 a 19:00). In case of breach by the client of this obligation, www.salvadormunozjoyero.com will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.

11. Applicable law and jurisdiction

The purchases made in www.salvadormunozjoyero.com are subject to Spanish legislation.

In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, in your case, they will know the matter, will be those provided by the applicable legal regulations in matters of competent jurisdiction, in which it is attended, in the case of consumers, to the place of fulfillment of the obligation or to the domicile of the purchasing party.